Privacy Policy

1. Introduction

JSB Homemakers Private Limited (CIN: U45202MH2009PTC196031), having its registered office at 1st Floor, Pratiek Plaza, S.V. Road, Opp. Patel Petrol Pump, Goregaon West, Mumbai – 400104, Maharashtra, India (“Company”, “we”, “us”, “our”), operates this website (jsbgroup.koffeetech.in).

We are committed to protecting your personal data and ensuring transparency in how we collect, use, and safeguard your information.

2. Information We Collect

When you use our website, we may collect:

  • Full Name
  • Email Address
  • Mobile Number
  • Project Interest / Inquiry Details
  • Budget Preferences (if provided)
  • IP Address, browser type, and device information
  • Communication records (forms, calls, emails)

3. Purpose of Data Collection

We collect and process your data to:

  • Respond to your inquiries and property interests
  • Connect you with our sales or support team
  • Provide updates on projects and offers (with your consent)
  • Improve website functionality and performance
  • Comply with legal and regulatory requirements (RERA, IT Act, etc.)

4. Legal Basis for Processing (DPDP Act, 2023)

We process your data based on:

  • Your explicit consent
  • Legitimate business purposes
  • Legal obligations

5. Data Sharing & Disclosure

We may share your data with:

  • Internal sales and marketing teams
  • CRM, hosting, and analytics service providers
  • Real estate agents (only with your consent)
  • Government or regulatory authorities when required

We do not sell or rent your personal data.

6. Data Retention

We retain your data only as long as necessary:

  • Inquiry Data: Up to 3 years
  • Customer Data: Up to 8 years (as per legal requirements)
  • Analytics Data: Up to 2 years

7. Your Rights

Under applicable laws, you have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Withdraw consent at any time

To exercise your rights, please contact us.

8. Security Measures

We implement reasonable security practices including:

  • SSL encryption
  • Secure servers and hosting
  • Restricted internal access
  • Periodic security checks

9. Cookies

Our website uses cookies for functionality and analytics.
Please refer to our Cookie Policy for more details.

10. Grievance Officer

Name: [Insert Name]
Designation: [Insert Designation]
Email: grievance@jsbgroup.co.in
Address: 1st Floor, Pratiek Plaza, S.V. Road, Opp. Patel Petrol Pump, Goregaon West, Mumbai – 400104

Working Hours: Monday to Friday, 10:00 AM – 6:00 PM

Response Timeline:

  • Acknowledgement within 24 hours
  • Resolution within 15 days

11. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be reflected on this page.

12. Governing Law

This policy is governed by the laws of India, and disputes shall be subject to the jurisdiction of courts in Mumbai, Maharashtra.